Customer Satisfaction

PJB Construction take customer satisfaction very seriously. We have a number of regular clients with whom we are in contact almost daily, but we send all other clients our customer satisfaction survey on completion of a project. Our results are spectacular. 99% were satisfied; 98% clients would use us again or recommend us to others. 100% were satisfied with how polite and well presented the tradesmen were.

Here are some comments from our clients:

  • All of the tradesmen were of a very high standard both in their attitude, manner and the work they carried out. An easy 10/10, if only all companies were the same
  • All of the tradesmen were of a very high standard both in their attitude, manner and the work they carried out. An easy 10/10, if only all companies were the same
  • A reliable friendly service, helpful staff and always courteous and polite. We had no inconvenience at all during the work, they have done a brilliant job, we can’t praise them enough. Many thanks to all concerned with the job done here.
  • Excellent job workmen polite and considerate to our needs. Recommend them to anybody
  • They told me what needed to be done to solve my problem and carried out the work without delay. I have had no trouble since and am very satisfied with the outcome.