Over 98% Customer Satisfaction. Compiled by an independent consultant*, PJB Solutions’ latest results compiled in October 2012 show continued great performance.
Over 98% of clients are satisfied,
96% would use PJB Solutions again, and
97% would recommend PJB Solutions to others.
When asked questions about the actual work:
- do a good job,
- value for money;
- the finish of the work
- courteousy and appearance.
Again the responses are overwhelmingly positive, with courtesy and appearance scoring a phenomenal 100%.
With regards to administration:
- understood the client’s needs,
- service was timely,
- kept them informed
- workmen turned up as expected,
- quote and invoices were clear
Responses were very positive with all measures scoring between 96% and 98%